Help center
Get help running the command center.
Setup notes, platform connection guides, troubleshooting paths, and direct support at support@konduit.gg.
- Get Konduit ready for your first live session
- Connect Twitch
- Connect YouTube
- Connect Kick
- Connect Rumble
- Trial and billing basics
- Why alerts may not appear
- Why chat may stop updating
- Contact Konduit support
- Audio cuts out during stream
- Why is my alert delayed?
- Multi-monitor setup
- Connecting OBS to Konduit
- Customizing alert sounds
- Setting up keyboard shortcuts
- Streamlabs vs Konduit alerts
- Updating Konduit
Start
Platform setup
Billing
Troubleshooting
Why alerts may not appear
Common reasons alert events are missing or delayed.
Open articleWhy chat may stop updating
Quick checks when a chat pane looks stale.
Open articleAudio cuts out during stream
Check output devices, local sound files, and production audio routing when alert audio stops.
Open articleWhy is my alert delayed?
Understand platform event timing, reconnect behavior, and what details support needs.
Open articleSupport
Setup
Multi-monitor setup
Arrange Konduit beside your production stack so chat, alerts, and health stay visible.
Open articleConnecting OBS to Konduit
Use OBS for production and Konduit for live operations without confusing their jobs.
Open articleSetting up keyboard shortcuts
Choose low-risk shortcuts that do not collide with your production controls.
Open article