Connect Printify so orders from your Printify shop show up in Konduit as merch alerts and in your revenue. You paste a personal access token; Konduit registers the webhooks in your Printify shop for you, so there is nothing to paste into Printify.
Before you start
- Sign in to Konduit.
- In Printify, open "My profile", then "Connections", and generate a personal access token with these scopes: shops.read, orders.read, webhooks.read and webhooks.write. Printify shows the token only once, so copy it right away. The Printify connections button on the card opens that page.
Set it up
- Open Integrations and find the Printify card.
- Click Connect. The card's Advanced panel opens.
- Paste your token into Personal access token.
- If your Printify account has more than one shop, enter the shop's ID in Shop ID (only if your account has more than one shop). Leave it empty if you have one shop.
- Check Store currency. Konduit uses it when Printify does not say which currency an order is in. Use a three-letter code such as USD or EUR.
- Click Test connection to check the token.
- Click Connect webhooks. Konduit registers the webhooks and shows the address under Webhook URL. The card reads Connected.
If you have several shops and left the shop ID empty, Konduit lists your shops with their IDs. Enter the right one and click Connect webhooks again.
What you'll see
- A new order fires a merch alert and counts once in your revenue.
- Production, shipping and delivery update the order's status without counting it again.
- A cancelled order comes back out of revenue.
- Sell through Shopify too? Each sale is counted once, whether Shopify or Printify reports it first.
Printify keeps working on the free plan. See plans and the free plan.
If it doesn't work
- Printify rejects the token: check it has shops.read, orders.read, webhooks.read and webhooks.write.
- Konduit says it could not confirm the webhooks yet: click Connect webhooks again.
- To disconnect, click Permanently revoke access and type REVOKE to confirm. Konduit deletes the webhook it registered with Printify, stops accepting Printify events on its server and deletes your saved token. If Konduit then says it couldn't delete its webhook in Printify, delete it there yourself. Connecting again registers a new webhook.
- More help: merch orders missing.