Every new Konduit account starts with a 14-day trial of everything. After that, Konduit stays free with every feature on one streaming platform. Pro runs Twitch, Kick, YouTube and Rumble at the same time.
The plans
- Trial: 14 days of the full product, with all four platforms at once. The trial starts when you create your account. Signing up asks only for an email, a password and a display name (or your Google account), with no payment step.
- Free: every Konduit feature, including alerts, text-to-speech, sounds, overlays, analytics, revenue, loyalty, Event Logs and share cards, on one streaming platform you choose (Twitch, Kick, YouTube or Rumble).
- Pro: $10 a month or $99 a year. Pro includes Twitch, Kick, YouTube and Rumble connected at once, one unified chat feed from every platform, and sending a message to more than one platform from unified chat.
Tips, merch and Streamlabs keep working on the free plan, whichever platform you choose, because they are not streaming platforms. One detail for Streamlabs: an event it relays for a streaming platform, such as a YouTube Super Chat or Kick KICKs, belongs to that platform, so on the free plan only your chosen platform's relayed events are taken. Streamlabs' Twitch cheers and subs are never taken, on any plan, because Konduit gets those from Twitch directly.
When the trial ends
While your trial runs, a banner says how many days are left, with a Subscribe button.
When the trial ends without a subscription, Konduit asks you to pick the platform you stream on. The step is titled Choose your platform and has one Keep button for each platform you have set up (for example Keep Kick), plus a Go Pro button. If you have not set up any platform yet, it shows Set up a platform instead, which takes you to Integrations.
- It never covers a stream. It only blocks the window right after Konduit has confirmed you are offline. While you are live it does not ask at all, and when Konduit cannot tell, it shows the same choice as a banner at the top of the dashboard that does not cover your chat or alerts.
- Until you choose, and always while you are live, Konduit keeps the platform you used most recently.
- It comes back after each stream and at each launch until you choose.
What sleeps
The platforms you did not choose sleep. Konduit keeps their sign-ins and settings, takes no chat or alerts from them, sends nothing to them, and does not push your stream title to them. In Integrations their cards say "Asleep on the free plan, with its sign-in saved. It wakes up when you go Pro."
Switch your free-plan platform
- Open Integrations.
- On the card of the platform you want, press Use this platform.
- Confirm the switch in the dialog. The platform you leave goes to sleep, with its sign-in saved.
The Use this platform button appears on a platform you have already set up. If the platform you want has never been connected, connect it first. See Connect Twitch, Connect YouTube, Connect Kick or Connect Rumble.
Go Pro
- Click your account card at the bottom of the left sidebar and press Plans & Billing. You can also press Subscribe on the trial banner, or Go Pro on the platform step.
- In Choose your plan, press Start Monthly ($10 a month) or Start Annual ($99 a year).
- Stripe Checkout opens in your browser. Finish paying there.
If you subscribe during your trial, your original 14-day trial deadline is kept; subscribing does not start a new trial.
When you go Pro, the platforms that went to sleep reconnect on their own, with no restart and nothing to set up again. If one cannot reconnect, or its sign-in has expired, Konduit tells you; reconnect it in Integrations.
Change or cancel your membership
- Click your account card at the bottom of the left sidebar and press Plans & Billing. In Settings → Account, the matching button reads Manage Subscription once you have a subscription, and View Plans before that.
- The Stripe Customer Portal opens in your browser.
- There you can cancel, update your payment method or view invoices.
After you cancel, Pro continues to the end of the period you paid for. Then Konduit stays free with every feature on one platform: you choose which platform to keep, and the others sleep until you go Pro again.
If it doesn't work
- If unified chat's box says "Choose your platform in Integrations…", you are on the free plan and have not chosen yet. Use Use this platform in Integrations.
- If Konduit cannot reach its server, it runs on one platform until it reconnects. Your trial or Pro plan comes back on its own when the connection returns, without a restart.
- If checkout says a subscription already exists, close the plan window and use Manage Subscription in Settings → Account.