Konduit opens with a sign-in window. You can use an email and password or your Google account. Signing out never deletes your data: it is put away for that account and comes back when you sign in to it again.
Sign in
- In the sign-in window, choose how you want to sign in.
- To use Google, press Continue with Google. Konduit opens your browser to finish sign-in. Approve it there and return to Konduit. If that Google address already has a Konduit account, it signs you in; otherwise it creates a new one.
- To use email, stay on the Sign In tab, enter your Email and Password, and press Sign In.
If you closed the browser tab before finishing a Google sign-in, press Cancel sign-in and start again.
Create an account
- Open the Sign Up tab.
- Enter your Email, a password of at least 6 characters, and a Display name.
- Press Create Account.
- Konduit emails you a 6-digit code. It expires in 1 hour. Enter it under Confirmation code and press Verify and sign in.
If the code does not arrive, press Resend code. If you typed the wrong address, press Wrong email? Back to sign-up.
A new account starts with a 14-day trial of everything. See Plans and the free plan.
Forgot your password
- On the Sign In tab, press Forgot password?.
- Enter your Email and press Send reset code.
- Enter the 6-digit Reset code from the email, type your new password twice, and press Reset password and sign in.
Add Google to an email account
If you signed up with email and want to sign in with Google too, link it from inside Konduit instead of using Continue with Google on the sign-in window. That way you do not create a second account by accident.
- Open Settings and find the Account section.
- On the Google sign-in row, press Link Google and approve it in your browser.
- The button changes to Linked, and from then on Continue with Google signs you in to this same account.
The account menu
Click your account card at the very bottom of the left sidebar, under Report a Bug. The menu has:
- Settings: opens Settings, where the Account section shows your Email, your Subscription and your Connected integrations.
- Plans & Billing: opens your plan options or, if you subscribe, the Stripe Customer Portal in your browser.
- Help: opens the Konduit help site.
- Sign Out: signs you out of Konduit.
Sign out or switch accounts
- Open the account menu and press Sign Out. This signs you out straight away. You can also press Sign out in Settings → Account: that opens a Sign out of Konduit? dialog first, where you press Sign out again to confirm.
- Konduit returns to the sign-in window.
- Sign in with the account you want to use.
What happens to your data:
- Signing out keeps this account's data on this computer, sealed for that account: platform sign-ins and connections, analytics, revenue, supporter history, alert history and loyalty. When you sign back in to the same account, it all comes back.
- A different account sees only its own data, which is empty the first time it signs in on this computer.
- Your platform sign-ins stay encrypted on this computer. Signing out does not revoke them, and neither does Disconnect on a platform's card, which only pauses sync and keeps the sign-in saved. To remove a platform's saved sign-in, use Permanently revoke access in its card's gear panel before you sign out. Konduit asks you to type REVOKE to confirm.
- Device preferences such as themes, hotkeys and alert sounds stay on this computer.
- Platform sign-ins are kept per computer. If you sign in to Konduit on a second computer, connect each platform there once.
If you press Continue with Google with an address that is not the account already set up on this computer, Konduit shows This is a different account before it signs you in. Press Continue with this account to switch to it, or Back — I'll use my existing account to cancel. If that address has no Konduit account yet, one is created with its own trial, and the two accounts can't be merged later.
Deleting is different from signing out
Delete account... in Settings → Account permanently deletes your account, cancels your subscription and removes your data. It cannot be undone. Use Sign out if you only want to switch accounts.
If it doesn't work
- "Invalid email or password": check both and try again. If you signed up with Google, use Continue with Google instead.
- "That email already has a Konduit account": sign in with your password, then add Google from Settings → Account with Link Google.
- If a toast says Konduit couldn't sign out, try again. If it keeps failing, quit Konduit and open it again.
- If the sign-in window shows Delete this computer's account data, an earlier sign-out was interrupted. Pressing it permanently deletes this computer's Konduit data and its settings backups; your Konduit account itself is not deleted. If you are not sure, email support@konduit.gg first.