Connect Printful so orders from your Printful store show up in Konduit as merch alerts and in your revenue. You paste a private token; Konduit sets up the webhook with it, so there is nothing to paste into Printful.
Before you start
- Sign in to Konduit.
- In the Printful Developer Portal, open "Your tokens" and create a token. Choose "A single store" and pick your store, and give it these scopes: View orders, View and manage webhooks, View store list. The Printful tokens button on the card opens that page.
- Printful keeps one webhook per token. Connecting replaces any webhook another app set up with the same token, so use a token made for Konduit.
Set it up
- Open Integrations and find the Printful card.
- Click Connect. The card's Advanced panel opens.
- Paste your token into Private token.
- If your token covers all stores instead of one, enter the store's ID in Store ID (only for an all-stores token). Leave it empty for a single-store token.
- Check Store currency. Konduit uses it only when Printful does not say which currency an order is in. Use a three-letter code such as USD or EUR.
- Click Test connection to check the token.
- Click Connect webhooks. Konduit registers the webhook with Printful and shows its address under Webhook URL. The card reads Connected.
What you'll see
- A new order fires a merch alert and counts once in your revenue.
- Shipping and delivery update the order's status without counting it again.
- A cancelled order or a returned package comes back out of revenue.
- Sell through Shopify too? Each sale is counted once, whether Shopify or Printful reports it first.
- Printful's own charges to you are never counted as revenue.
Printful keeps working on the free plan. See plans and the free plan.
If it doesn't work
- Printful rejects the token: check it has View orders, View and manage webhooks and View store list.
- Konduit says it could not confirm the webhooks yet: click Connect webhooks again.
- To disconnect, click Permanently revoke access and type REVOKE to confirm. Konduit deletes the webhook it registered with Printful, stops accepting Printful events on its server and deletes your saved token. If Konduit then says it couldn't delete its webhook in Printful, delete it there yourself. Connecting again registers a new webhook.
- More help: merch orders missing.