Look at Next Up on the Live Dashboard. With Auto off, alerts wait there until you press Fire next alert.
Click Konduit's icon in the menu bar (Mac) or system tray (Windows) and check that Pause queue is off. While it's on, alerts and subs wait.
In Integrations, check that the service's card shows Connected and that its On-stream alerts switch is on. With the switch off, events are still counted and logged, but they don't alert.
On Alerts & TTS, check Dismiss Thresholds: below those amounts, money is counted but never shown. Below the Platform TTS Thresholds, alerts show and play their sound without being read aloud.
Follows never alert, on any platform. On the free plan, only your one active platform runs; the others sleep until you go Pro.
If an alert shows in Konduit but not on stream, open Overlays, check that the overlay says Active rather than Hidden, and choose Send test. If OBS still shows nothing, right-click the Browser Source in OBS and choose Refresh.
Still stuck? Use Report a Bug in the app, or email support@konduit.gg with the platform, the time, and your Konduit version.