Read the card
Each card on the Integrations page has a status pill, with a line under it that says more. The gear on the card opens its settings.
- Connected: Konduit is receiving from this platform or service. Nothing to do.
- Connecting: Konduit is opening the connection. Give it a few seconds.
- Configured or Authorized: your setup is saved, but nothing is coming in yet. For YouTube and Rumble that's normal until you go live: Konduit connects when it finds your stream. For others, choose Verify on the card to connect again.
- Degraded: the connection is up, but something is failing. The line under the pill says when the last error happened. Konduit keeps retrying on its own.
- Error: the connection failed. Open the card's settings to see more, then choose Connect to try again.
- Expired or Revoked: the sign-in or key no longer works. For Twitch, YouTube and Kick, open the card's settings and choose Reauthenticate. For other services, replace the key or token in the card's settings.
- Disconnected: not connected. Choose Connect.
On the free plan, one platform runs at a time. Your other saved platforms stay Configured. To switch, choose Use this platform on the one you want.
For OBS Studio, the line under the pill names the problem, such as "OBS is not running". See Connecting OBS to Konduit.
Recover in this order
- Read the card's status and the line under it.
- For YouTube and Rumble, make sure you're live, then choose Find Livestream (YouTube) or Find Live Stream (Rumble) in the card's settings.
- Choose Disconnect, then Connect, on the card.
- Restart Konduit.
- Sign in again with Reauthenticate only when the card says the sign-in expired or was revoked.
What to send support
Use Report a Bug at the bottom of the sidebar, or email support@konduit.gg with the platform, what the card says, your Konduit version and the time it happened. Settings → Debug & Logs → Send debug logs… saves a zip of your recent logs to attach.