Reference

Log file locations

Where Konduit writes its logs, and how to send them to support.

Open the logs folder

In Konduit, open Settings → Debug & Logs and choose Open logs folder. Konduit starts a new log file each time it opens, named konduit-main- followed by the date and time.

Mac

~/Documents/Konduit-Logs/

Windows

Documents\Konduit-Logs

If OneDrive or a moved Documents folder redirects Documents, the logs follow it, and Open logs folder still finds them.

Send logs to support

Send debug logs…, in the same section, saves a zip named konduit-logs- followed by the date and time to your Downloads folder and opens that folder. The zip holds your recent logs and a short summary: your Konduit version, operating system, plan, and which platforms are set up. The summary shows only your email's domain, not the address.

Attach the zip to an email to support@konduit.gg with the time of the issue and the platform it affected. Help → Send Debug Logs… does the same thing.

Report a Bug, at the bottom of the sidebar, also saves that zip to your Downloads folder while it sends your description to the Konduit team. Don't send sign-in tokens, cookies or private chat exports.